Business Mastery Podcast
Business is dynamic. And everything affects you and your business. Fight with your mother-in-law? Mindset struggle? Market Changes? YUP. So, we're going to talk about it all. No topic is off limits.
The goal for every episode is to offer a new and different perspective or provide actionable strategies you can implement now. On the topics you need, to help you run the small business you love, more successfully. To master your own business and to master yourself as its leader and decision maker.
Every Wednesday Dawn K. Kennedy, an attorney, author, mentor and the CEO of Convoy Road Coffee Roasters, releases a new episode for your middle of the week dose of ideas and inspiration. In 45 minutes or less.
Small bites, expert guests, big impacts.
Whether you are a new or seasoned entrepreneur, this show is about all the things around making a bigger impact with your pursuit and growing into your entrepreneurial vision.
Business Mastery Podcast
60. "How Easy is it to Do Business with You?" Dawn Kennedy
Dawn talks about processes and asks how easy is it for people to do business with you? How enjoyable is it for people to do business with you? How fun is it for people to do business with you?
In this episode…
Why do any of these questions matter? (1:22).
The customer journey. (1:55).
How are people finding you? (2:56).
How can people book business with you? (4:53).
Making it very easy to do business with you starts with the consultation and request for quote. (6:22).
After they accept the quote, use email to get started right away. (7:23).
Make it easy for them to call you back and be clear about it. (10:05).
Payments. (12:59).
Contracts- how easy are yours to read and understand? (15:36).
Flexibility. (18:04)
Resource links:
Dawn’s Website: https://dawnkkennedy.com/
Links and Freebies- https://dawnkkennedy.com/free/
What Clients Say About Working with Dawn- https://entremoneycoach.com/about-dawn/
In-Depth Information, Tips, and Strategies- https://entremoneycoach.com/blog/
Thanks for listening. If you liked what you heard and want more, please like us on Facebook https://www.facebook.com/dawnkkennedymentor
Follow us on Instagram https://www.instagram.com/dawnkkennedyxo
Order Dawn’s book, The Profit Accelerator for Small Business https://entremoneycoach.com/book/
SUPPORT THE SHOW
Dawn’s Website: https://dawnkkennedy.com/
Links and Freebies- https://dawnkkennedy.com/free/
In-Depth Information, Tips, and Strategies- https://dawnkkennedy.com/blog/
Thanks for listening. If you liked what you heard and want more, please like us on Facebook https://www.facebook.com/dawnkkennedymentor
Subscribe to our Youtube Channel: https://youtube.com/@dawnkkennedyxo?si=DcRcjv7H0KN5_vFP
Follow us on Instagram https://www.instagram.com/dawnkkennedyxo
Order Dawn’s book, The Profit Accelerator for Small Business The Profit Accelerator for Small Business: Kennedy, Dawn: 9781736208601: Amazon.com: Books